|
Let our years or experience and integrity ensure you receive an honest price and value for your dollar. We have decades of experience of just how the car buying process goes. We have the ability to attain any make or model and the best value for your dollar. There are many honest and good dealers out there, but unfortunately this is an industry full of ploys and gimmicks. Do your homework when presented with one, such as the example below. There are many ploys that are used in this industry, don't become another example of being taken. You can enroll in our monthly electronic newsletter where we have advice and information to help you along with your car buying decisions. It will also have information as to what to be aware of and what to watch for. This is free advice from us to you, and we hope we can help. Just fill in the ballot below and drop off at our store. We will add you to our email data base and you will start receiving our monthly newsletter. Not only will it have information and tidbits of help but also our specials and some money saving coupons.
With our electronic record keeping and our processes, you can rest assured that your new car warranty, no matter what make, will stand firm when you service your vehicle with us. We will recommend that your vehicle needs nothing more and keep all records for any warranty inquiry.
You the consumer have the right to choose where and who services your vehicle. Years of providing automotive service, we have seen our share of what to be aware of, also only to recommend what is truly needed. With the national power of NAPA behind us, we also have the ability to get parts for all makes & models that meet or exceed OEM parts at a savings to you. All in all, we now have the ability to service all makes with no worries for you concerning your new car warranty. We have also added more services like auto detailing and oil spraying to name a few. See us for all your automotive needs, from sales through service and even over the counter parts for those do it your-selves.
Car Talk: Is 'free tires for life' deal a scam?
By TOM AND RAY MAGLIOZZI
SYNDICATED COLUMNISTS
Dear Tom and Ray: Am I being taken for a ride? I bought a brand-new Honda CR-V and was enrolled in a "free tires for life" program with my dealership. The catch is that I have to have my tires balanced every 7,500 miles and an alignment every year, plus routine oil changes and an annual inspection at the dealership in order to qualify for the free tires. Is it necessary to balance the tires every 7,500 miles and get an alignment every year? When do I need an alignment? Are they essentially getting me to "pay" for the tires through unnecessary services? Would I be better off finding a reliable mechanic and getting my oil changes and routine checkups with him and buying my own tires? If they are taking me for a ride, should I call them on it? -- Shellee
Tom: The key part of your question, Shellee, is, "Are they essentially getting me to 'pay' for the tires through unnecessary services?" The answer is, yes, of course they are!
Ray: Let's do the math. Let's say the new tires are worth $75 each, or $300 a set. And let's say you drive 15,000 miles a year. So, if you have cheap tires, you'll need new tires after two years.
Tom: To get your free tires, the first thing you have to do is come in every 7,500 miles and have your tires balanced.
Ray: Do you need to have your tires balanced every 7,500 miles? No. Once tires are mounted and balanced, they almost never need rebalancing, unless a customer complains about a high-speed vibration. So at $10 a wheel, that's $40 each time you come in, and at twice a year, that's $80 a year.
Tom: Then you have to get a wheel alignment once a year, which you also don't need. An alignment is $99. Let's call it $100. So you're in for $180 a year, times two years is $360 worth of service that is most likely unnecessary.
Ray: But the dealership actually gets even more out of it. Because when you come in at 7,500 miles, that happens to be the exact mileage at which Honda calls for your car to be serviced. So they get to sell you the 7,500-mile service, the 15,000-mile service, the 22,500-mile service and the major 30,000-mile service.
Tom: Plus, they get you to come in for your required "inspection" once a year, where the dealer can try to sell you other services. So it's a great way to keep you coming in.
Ray: There's nothing inherently evil about the free- tire program, Shellee. So you don't need to "call them on it." They're just trying to build a relationship with you. But it might not be a relationship you want, since it requires you to buy services you don't need and limits your choice of service locations.
Tom: Right, so just plan to buy your own tires when the time comes. That leaves you free to have your car serviced wherever you want.
| 
